MOL UAE (Ministry of Labour) 2024: Everything You Should Know

The Ministry of Labor of the United Arab Emirates (MOL UAE) is the entity in charge of regulating labor relations. Specifically, between employers and workers in the UAE. Its main mission is to guarantee compliance with the rules and laws that protect the rights and duties of both parties.

In addition to promoting the development of the labor market and the competitiveness of the national economy. The Ministry of Labor UAE offers a series of benefits and services to workers. For instance, the issuance of work permits, dispute resolution, and more.

In this article, we will explain everything you need to know about the MOL UAE. From its main functions to how it is the method to resolve any matter. In addition, we will show you how to access its services and resources, both in person and online.

You will also see how to contact them if you have a question or claim. If you are an employer or worker in the United Arab Emirates, this information will be very useful to you.

What is MOL UAE and What Does it Do?

The Ministry of Labor Dubai is responsible for supervising the entire workforce. Additionally, it is in charge of regulating the employment process in the private and public sectors. In 2016, the name of the Ministry of Labor (MOL) was changed. From that moment on, it was called the Ministry of Human Resources and Emiratization of the UAE, also known by its abbreviation MoHRE.

On the other hand, the MOL inquiry UAE is carried out through the MoHRE website. Furthermore, the Dubai Ministry of Labor is also known as the Department of Labour. This is because it deals with whatever is related to labor issues. Among this such as the UAE employment law, employment contracts, labor issues, and many others.

Another fundamental aspect that employers and workers in the UAE must know is what responsibilities the MOL has. This way, you can use the labor complaint number to request any information related to these matters. Therefore, these are the responsibilities that this Ministry has:

  • Must supervise the implementation of federal labor law.
  • Ensure compliance with all regulations and rules that both employees and employers must follow.
  • Carry out all the management of the country’s labor market.
  • Propose and develop labor policies that can boost the UAE labor market.
  • Manage labor relations.
  • Increase productivity and generate new jobs in the UAE.
  • Supervise that the Emiratization policy is implemented. In addition, it must impose sanctions on private-sector companies that fail to comply with the Emiratization criteria.
  • They provide professional advice to all Emirates about the labor market.
  • Prepare programs and training for all UAE nationals.
  • Supervise the entire working class of the UAE.

Contacting MOL UAE: Making Communication Easy

If you want a Ministry of Labor inquiry you should understand that the process of contacting the MOL has been simplified. In this way, easy and better accessibility is guaranteed for all people. Therefore, you can contact this government entity in the following ways:

  • The ministry’s official website serves as a one-stop resource center. This way, you can find information about their services, labor laws, and the entire complaint process. Therefore, it is your destination if you want to get all the information on matters that are related to employment and labor rights.
  • In the UAE, MOL maintains service centers. In-person assistance is provided at these centers, making it convenient for residents who need support and guidance.
  • If you want immediate assistance, use the Labor Complaint toll-free number. This is a dedicated helpline that ensures you can quickly connect with MOL experts. This way, they will be able to provide you with guidance and help you with all your concerns.
  • The use of email is still valid and is a very convenient means of communication. For this reason, the MOL UAE has a designated email address for information requests and queries. Therefore, please feel free to send an email with your query.
  • You should stay updated with MOL UAE announcements and the latest news by following them on their social media platforms. In addition, these channels also serve as an additional means of communication to make your queries and request information.

Step by Step: How to Lodge a Complaint at the MOL UAE (Updated 2024)

It is crucial to be able to report a problem to MOL UAE. Furthermore, this is a simple process so that people can do it without any inconvenience. Whether you are facing employment-related issues or want to address work-related concerns.

There are many ways to contact MOL UAE such as your labor complaint number Dubai. However, it is essential that you understand what the steps are if you want to report a labor issue in the UAE. Among these steps we can find the following:

  • Collect all data and documents that are relevant and related to the topic at hand.
  • Proceed to contact the MOL UAE through one of its accessible channels.
  • Submit a formal complaint to the Ministry of Labor and provide detailed information about the problem.
  • MOL UAE will initiate an investigation and must remain vigilant. Therefore, if you want to monitor the progress use the online portal provided on the ministry website.

The Ministry is committed to resolving complaints in an accessible and efficient manner. In addition, make it evident through your different channels such as your number for labor complaints. In this way, you will be able to assert your rights and seek the fairest solution to workplace challenges in the country. More details about this will follow.

How to Make Inquiries at MOL UAE?

MOL UAE to seek social well-being and regulatory excellence, offers a comprehensive set of services. All to address various needs of employers and employees in the UAE, including Sharjah, Dubai, and Abu Dhabi.

Employment contracts: The Ministry of Labor Abu Dhabi or any other emirate helps you with everything about employment contracts. That is, it helps review, draft, and enforce employment contracts. This measure is to ensure equity and clarity in the terms and conditions of employment.

  • Labor Dispute Resolution: MOL UAE provides an effective platform for labor dispute resolution. To do this, they are in charge of carrying out mediation and arbitration to achieve friendly agreements.
  • Work permits: Employers have the option of conveniently requesting work permits and their respective documentation. All of this is through MOL UAE to streamline the hiring process.
  • Labor inspections: The Ministry of Labor Sharjah is responsible for carrying out periodic labor inspections. This is to verify compliance with labor laws. This event promotes equity and compliance with regulations.
  • Services for job seekers: Job seekers can benefit from the services of MOL UAE. For instance, job listings and guidance to get good employment opportunities.
  • Wage Protection System (WPS): The MOL UAE is responsible for supervising everything regarding the WPS. The idea is to ensure that employees receive their salaries on time and in full compliance with labor standards.
  • Occupational health and safety: The Ministry of Labor UAE is dedicated to improving safety in the workplace. To do this, it carries out inspections and promotes safety measures for the well-being of workers.
  • Education and labor awareness: The Ministry carries out educational initiatives to raise awareness about labor responsibilities and rights. 

If you need help with employment complaints or employment contracts, you can easily access MOL UAE through its regular channels.

Why MOL UAE Plays a Vital Role in the UAE?

The MOL UAE has a very deep importance in the country for different important reasons. Furthermore, this important covers the entire country. In this way, the UAE is one of the most important countries in the world thanks to the fact that it is a business and adventure center.

Firstly, the MOL UAE plays a vital role in ensuring the well-being of the UAE’s large workforce. Furthermore, this covers both domestic workers and expatriates. In this way, the ministry’s great commitment to promoting equitable treatment and safeguarding all labor rights is reflected.

The ministry’s influence can be seen in initiatives such as the toll-free labor complaints number and the MOL UAE consultation. These serve as a very accessible channel for workers to file any complaints and seek solutions to their work problems.

Furthermore, MOL plays an extremely important role in enforcing labor laws and regulations. In this way, it acts as the guardian of equity and ensures that employers comply with all wage regulations. Furthermore, this regulatory role is vital so that a fair employment outlook can be maintained and this is important for the growth and economic stability of the country.

Essential Functions and Significance in the Emirates

MOL UAE is an integral part of the Ministry of Labor of the UAE that operates with clear and specific objectives. These objectives are for a wide spectrum of responsibilities that extend to other territories. For instance, Sharjah, Abu Dhabi, and Dubai.

  • Regulation of labor practices: Its purpose is to regulate labor practices comprehensively. The idea is to make sure employers comply with specific labor laws. This includes monitoring essential aspects regarding employees. For example, working hours, wage regulations, and the provision of benefits to workers.
  • Ensure the protection of employees: The main function of MOL UAE is to safeguard the rights of workers, both foreign and domestic. The Ministry seeks to create an environment where employees are treated fairly, to guarantee their well-being.
  • Promote sustainable employment: The Ministry strives to promote sustainable employment practices. Thus, to promote stability and growth in the labor market. For this, there are measures to improve the security and longevity of employment.
  • Streamlining business operations: The Ministry recognizes the importance of businesses in the economic landscape of the UAE. Additionally, it strives to facilitate operational ease. For this, the idea is to issue work permits, and employee documentation and support employers in the efficient management of their workforce.
    Take advantage of the Ministry’s dedication to easing operational burdens by issuing work permits and employee documentation, which are intended to assist employers in effectively managing their workforce, to expand your Business in UAE.
  • Labor inspections: The MOL UAE carries out periodic labor inspections to ensure that companies in the UAE comply with labor laws. These inspections help promote fair labor practices and maintain a level playing field.

These objectives are to highlight the overall commitment of MOL UAE. In addition, it promotes a fair and equitable labor landscape, empowering both employers and employees.

Crucial Role of MOL UAE in the Emirates’ Workforce

The functions of MOL UAE are to demonstrate the commitment to safeguard the rights and interests of both employers and employees in the country. Generally, the Ministry of Labor in Dubai plays a fundamental role in maintaining the balance of the employment landscape in the Emirates.

The Ministry’s mission resonates with its dedication to fostering a harmonious work environment. The idea is for employers and employees to coexist under an umbrella of justice and transparency. MOL UAE is on a mission to extend its influence not only in Dubai but throughout the United Arab Emirates. That is, covering places like Abu Dhabi and Sharjah.

MOL UAE’s mission transcends jurisdictional lines and geographic borders. Thus, the broader scope of the Ministry of Labor in the UAE can be covered. This is a Ministry that strives to uphold the principles of equity, justice, and compliance with labor laws and regulations. In other words, the idea is to guarantee that both foreign and national workers have the same protection.

To achieve this mission, MOL UAE provides channels such as MOL UAE consultation and toll-free labor complaints number. These channels allow workers to express their concerns and, in turn, seek a solution. It even strives to be responsive and accessible when promoting a respectful workplace landscape. That is, promote respect for all employee rights.

Vital Contribution of MOL in UAE’s Labor and Regulations

Among the multiple responsibilities of the MOL UAE or Ministry of Labor, is the formulation and regulation of policies. Specifically, those that are a fundamental role for companies. The Ministry of Labor in UAE is the driving force behind the continuous evolution of policies and laws in the UAE.

Through meticulous analysis, research, and collaboration with parties, MOL UAE ensures that labor regulations are aligned. Specifically, with the dynamic social and economic landscape of the United Arab Emirates. Thanks to this proactive approach, promotes a competitive and fair labor market. In order to improve the country’s attractiveness for investors and companies.

In addition, MOL UAE actively seeks contributions from various sectors. For instance, employees, employers, and industry experts, when formulating policies. This inclusive approach helps strike a balance between the interests of employees and employers.


By adopting international standards and promoting best practices, MOL UAE achieves an excellent position. Specifically, as a pioneer in the formulation and regulation of labor policies. Set the stage for a labor market that is not only equitable but also efficient. In addition, it provides opportunities for everyone with an interest in the labor market in the UAE.

Read more about our website “The UAE Gate for a look into detailed insights on MOL UAE, covering functions, services, and effective ways to address labor concerns in the United Arab Emirates. Stay informed on labor laws and regulations, benefiting both employers and workers.

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